Read PPTX – Only Source
Question: Is the evaluation and control process appropriate for a corporation that emphasizes creativity? Are control and creativity compatible?
120 words or more
Due: October 31
No Ai
STRATEGIC MANAGEMENT
Chapter 11: EVALUATION AND CONTROL
evaluation AND CONTROL
Evaluation and control information consists of performance data and activity reports
CONTROLS
Output controls specify what is to be accomplished by focusing on the end result of the behaviors through the use of objectives and performance targets or milestones.
Input controls emphasize resources, such as knowledge, skills, abilities, values, and motives of employees.
BALANCED SCORECARD
The balanced scorecard combines financial measures that tell the results of actions already taken with operational measures on customer satisfaction, internal processes, and the corporation’s innovation and improvement activities—the drivers of future financial performance
SCORECARDS EXAMPLES
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